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Celebrating 20 Years of Innovation and Growth: Fusionworks’ Journey to Transforming Businesses

At Fusionworks, we’re proud to share the celebration of our 20-year anniversary, a milestone marked by sustained growth exceeding 30% during and after the pandemic, both locally and internationally. Our journey began with a vision to transform our client’s operations using technology and business expertise to optimize their competitiveness.

Reflecting on our two-decade journey, our founding partner, CPA Jorge Mejía, emphasized the interconnectedness of the entire business ecosystem. “An economy with competitive businesses drives the entire island directly and indirectly. At a macro level, Puerto Rico is much more competitive with the transformation in efficiency that we have achieved for countless companies for 20 years,” he said.

From left: Fusionwork’s founding partners Luis Santiago, Leslie Luciano, and Jorge Mejía.

Our expansion into the United States in 2017 was a strategic move that added new clients to our portfolio. Embracing the “Software as a Service” era, we’ve brought constant innovation to our clients with new features released quarterly. Our delivery model has evolved, following a stairway approach that provides incremental steps of optimization. We believe that the future is about constant innovation, and Puerto Rico must join this revolution to stay ahead. Our role on this island is to help our organizations adapt and succeed in this new reality.

Luis Santiago, co-founding partner of Fusionworks, shared insights into our contribution: “The essence of our contribution is the development of a proactive transformation model that identifies deficiencies and opportunities. Then our team develops efficient processes that solve and optimize how our customers operate to achieve consistent organizational growth through the visibility of information in real time. We are not just a service provider; we function as a partner accompanying our clients by hand.”

Celebrating our 20th anniversary, we’ve seen a 33% increase in revenue over 2021 and a growth of more than 30% in human capital, as a strategy to meet the needs of our market segment. Looking ahead to 2022, we’re expanding our footprint on the cloud with technologies like NetSuite, Oracle, Microsoft, Prophix, UI Path, and ASANA. Our breadth of services includes ERP, CRM, EPM (Planning and Budgeting), Payroll, and Human Capital Management, Trade Promotion Management, among others.

“Today we work with much more informed clients looking for solutions to transform themselves and avoid interruptions in their operations,” added Mejía.

Key milestones in our history include:

  • Microsoft 2014 -CRM LATAM Partner of the Year and Country Partner of the Year awards
  • 2014 SAP Business Intelligence Experts, first in Latin America
  • 2016 Completed the first implementation of Oracle ERP Cloud in Puerto Rico at Grupo Colón Gerena
  • 2018 Started operations in South Florida, US
  • 2019 Oracle Latin America ERP Cloud Partner of the Year
  • 2021 Prophix North America “Partner of the Year”
  • 2022 Oracle Game Changer ERP/EPM Finalist (Global Award)

As we celebrate these achievements, we look forward to continuing our mission of empowering businesses with innovative technology solutions.



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