MICROSOFT DYNAMICS 365 (CRM)
CRM solutions streamline processes and increase profitability in your sales, marketing, and service divisions. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not maximizing your business relationships.
Running a successful business is no simple task. When marketing campaigns, data analysis, meetings, customer care and more, all happen simultaneously, you need a powerful CRM solution to bring all these functions together in one place.
Dynamics 365 delivers the full spectrum of CRM through five individual apps—Sales, Customer Service, Field Service, Project Service Automation, Talent Management and Marketing—that work seamlessly together. So you can buy just what your business needs now, and add others as those needs grow.
Discover Microsoft Dynamics 365
With Dynamics 365, your enterprise can market smarter, sell effectively, and interact and respond everywhere. It provides business intelligence and productivity through tight integration with the Office 365 apps you already use. And it’s all in the cloud.
Fusionworks is a Proud Microsoft Dynamics 365 (CRM) for Customer Engagement Partner with successful implementations
Industries taking advantage of Microsoft Dynamics 365 for Sales and Customer Service
Distribution and Logistics
Real Estate and Hospitality
What Microsoft Dynamics 365 can do for your business:
Empower sellers with insights to personalize relationships, predict customer needs, and increase sales
Exceed customer expectations across self and assisted support with empowered agents that deliver personalized experiences.
Serve customers better through proactive maintenance, predictive scheduling, and first-time fix.
Project Service Automation
Deliver customer projects on-time, within budget, and become a trusted advisor.
PRIZES AND AWARDS
Microsoft Country Partner of the Year 2014
Microsoft Dynamics CRM LATAM Partner of the Year 2014
Leader Tool for The Forrester Wave™: CRM Suites For Enterprise Organizations, Q4 2016
2016 CUSTOMER Magazine CRM Excellence Awards
2016 CRM Magazine Market Leader Awards