MICROSOFT DYNAMICS 365 (CRM)
Productivity for growth
Automate your marketing processes, sales and customer service lifecycle and gain complete visibility of your business. This solution allows your organization to evolve and transform our processes, maximize resources and increase your sales and/or service team efficiency.
Discover Microsoft Dynamics 365 CRM
The solution that will keep your business productive
Gather all the information from your sales department, marketing, customer service, and support channels to develop and optimize your processes.
Keep your customer relationships on track anytime, anywhere, and in any device.
Microsoft Dynamics 365 CRM + Fusionworks
We are a proud partner of Microsoft Dynamics for CRM with successful implementations.
We analyze your company's processes and implement this tool to help you achieve your business goals and grow in the market.
Click Dimensions | The Marketing Cloud for Microsoft Dynamics CRM
As the only unified marketing, analytics and services platform in the market for organizations that use Dynamics, ClickDimensions combines multi-channel marketing automation technology, a marketing dashboard for deeper insights into marketing results and revenue impact, and a full range of marketing services.
- Acquire new customers.
- Engage and retain existing customers.
- Maximize your marketing technology investment.
Transform your organization today with Fusionworks & Click Dimensions.

Microsoft Dynamics 365 CRM focuses on different types of industries

Distribution and Logistics

Medical Tourism

Real Estate and Hospitality

Non-profit

Education

Insurance

Consulting
With Dynamics 365, you get a flexible solution suitable for your business requirements and seamless integration to Microsoft 365 services. Elevate your customers’ experiences and equip your organization for growth with a customer relationship management (CRM) solution that maximizes the value of customer data.

The Challenges - Your business needs a CRM solution if you are facing …
- Decentralized data or have multiple sources of data without integration.
- Lack of visibility into contacts, leads, sales process and customer satisfaction.
- Lower conversion rates.
- Displaced marketing and sales efforts.
- Poor management of sales commissions.
Dynamics 365 CRM
Discover the benefits
Sales
Increase lead-to-prospect and prospect-to-customer conversion rate.
Improve sales efficency and measure engagement in every stage of the customer journey
Project Service Automation
Submit projects on time and become your client's trusted advisor.
Automate tasks and increase productivity.
Marketing
Own your customer relationship building your multichannel campaigns from the Dynamics 365 platform.
Generate engagement in new ways.
Service
Deliver value and powerful experiences in every interaction.
Keep your customer relationships on track anytime, anywhere, and on any device.
Give to your customers direct assistance and increase retention.
Field Service
Serve your customers with optimized service, proactive maintenance and predictive scheduling.
Talent
Submit projects on time and become your client's trusted advisor.
Why Fusionworks?
- 18 years of experience helping companies grow.
- Fast Deployment and high tech solutions.
- We offer strategic assessments to improve the quality of your operational procedures.
- Get a clear view of your business processes.
- Business line dedicated to finance and budgeting.
- We add value to your solution with our technical knowledge and proven business strategies.

Why Fusionworks?

20 years of proven experience
Helping companies grow to their full potential. Some of the Fusionworks strategic partners include NetSuite, Oracle, Microsoft, and Prophix.

Over 60 qualified consultants
With business and technology expertise. A team of good and knowledgeable professionals who help organizations become more efficient, wiser, and competitive on a global scale.

Client-centric consulting firm
We satisfy our customers by putting productivity tools in the hands of the people who actually use them, no matter the industry.