Oracle NetSuite, considered the # 1 ERP in the Cloud revalidated for the second year in a row as leader of Garner’s Magic Quadrant in the line of financial management systems (ERP) in the cloud for medium, large and global companies.
Gartner emphasizes that since the publication of the most recent Magic Quadrant, NetSuite has improved its execution capacity and complete vision.
This is an important data point because customer satisfaction throughout the life cycle has always been an emphasis on NetSuite, and the company has taken it to another level with the SuiteSuccess customer engagement model. Based on the experience gained from tens of thousands of implementations worldwide accumulated over two decades, SuiteSuccess provides leading industry-adapted practices that offer rapid commercial value. Intelligent and phased implementation begins in the sales contact and covers the entire life cycle of the client so that there is perfect continuity of sales to the services that are offered to the assistance. Includes predefined roles, dedicated process flows and industry-driven KPIs, and preconfigured reports and panels.
According to data published by NetSuite, in the past year:
- 45% faster go-lives
- 35% increase in overall Net Promoter Score (NPS)
- 97% increase in professional services NPS
- 45% reduction in implementation costs
- 10% reduction in change orders during implementation
NetSuite not only provides finance in the cloud, but it also integrates customer relationship management (CRM), e-commerce, human capital management (HCM) and professional services automation (PSA) for all types of organizations, from global companies rapid growth to large global organizations.
In a privileged position within the Top 3, Oracle Fusion Cloud also stands out. This ERP has remained at the top for three consecutive years, mainly due to its execution capacity and the proportion of a complete vision.
Oracle Fusion Cloud is the most complete integrated and scalable financial management solution available that offers full support to companies worldwide in a wide range of sectors.
At Fusionworks, we are experts in the implementation of ERP systems. We provide advice and technology to help companies innovate and improve their processes. We are strategic partners of NetSuite and Oracle.
Recently, the Oracle PartnerNetwork recognized Fusionworks as a Certified Cloud Excellence Implementer, being Oracle’s first multi-pillar partner to achieve this status in Puerto Rico and Central America.