Robotic Process Automation (RPA): A Disruptive Innovation

Technological disruption has always existed. Think about this: when did you stop leaving your home to rent movies and, instead, start streaming online with just a click of a button?  

In the last couple of decades disruptive technology has been a frequent part of our daily lives. It has impacted the world, including the way we work. Advances such as the Internet, the mobile phone and its utilities, and the cloud fit seamlessly in our routines. Disruptive technology is defined as an innovation that alters significantly the way that consumers, industries, or businesses operate. It replaces other systems or habits easily since its attributes are recognizably superior. We no longer reach for an encyclopedia, the paper or a map thanks to the Internet. Most of us don’t have land lines, we have cellphones, and data centers are becoming a thing of the past thanks to cloud services. We can’t help but think, what’s next?

The new disruption: Robotic Process Automation

A combination of existing technologies merge into what now will be the new the disruption. Artificial Intelligence (AI), machine learning, and cloud services brings us Robotic Process Automation or RPA .

RPA is becoming the new way of operating

RPA enables organizations to automate tasks, streamline processes, increase employee productivity, and ultimately deliver satisfying customer experiences. Through the use of RPA, a robot can perform high volume repetitive tasks, freeing the company’s resources to work on higher value activities.

Innovation is the name of the game, and companies who want to stay a step ahead need to embrace disruptive technology. Sometimes, emerging technology can become so disruptive, that it determines the survival of businesses. Don’t risk missing this opportunity and become an automation adopter. Get yourself a Robot and begin your automation journey.

I bet you’re wondering: where does a Robot fit in your business?

The thing is, robots can do almost everything. An RPA Robot emulates a person executing manual repetitive tasks, making decisions based on a defined set of rules, and integrating with your existing applications. All of this while maintaining compliance, reducing errors, and improving customer experience and employee engagement.

Now, where do you start?

Simple straightforward processes are quick wins to start your RPA experience. Data validation from standard sources, data entry from one system to another, extracting data from emails and attachments, and calculations are only examples of what a Robot can help you automize. In essence, any high-volume, business-rules-driven, repeatable process qualifies for automation.

automatización robóticaFinance, accounting, supply chain, IT, HR, and customer services can all benefit from this disruptive technology, so get a head start and move your business forward, don’t risk being outpaced by competitors. Fusionworks can help you transform your business and help you devise a strategy to implement Robotic Process Automation. Need counseling for your business processes? Our expert consultants can assist you in determining your RPA suitability and driving your automation potential. Contact us today!


By: Lucía I. González Rivera

Engagement Manager | Fusionworks, Inc.

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